In-person + Virtual
16 -20 May
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Thursday, May 19 • 14:30 - 15:05
You're a Community Manager? But What Do You REALLY Do?! - Nanci Lancaster, VMware & Karen Chu, Microsoft

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When it comes to open source software, having a strong, active community that feels supported is imperative to success. Oftentimes, maintainers are tasked with an abundance of responsibilities but are also expected to set aside time to inform and engage with community members such as users, contributors, and others who are interested in the project. This is where community managers can step in to alleviate the burden and provide support.

For those who are trying to understand what this hard-to-define role is, the responsibilities involved, and the value of having a community manager dedicated to your project, join Nanci (community manager for Carvel and Tanzu Community Edition(TCE) Open Source Software projects) and Karen (community manager for Helm and other CNCF projects) for a breakdown of what a community manager role can look like and the value of the role as they cover topics including:
  • Maintainer and Contributor experience
  • Events
  • Social media/communications
  • GitHub Repo Health
  • Community Meetings
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avatar for Karen Chu

Karen Chu

Head of Community, Fermyon
Karen Chu is the Head of Community at Fermyon Technologies. Having participated in the cloud native community since 2015, she is a CNCF Ambassador, Helm community manager/maintainer, emeritus Kubernetes Code of Conduct Committee member, meet-up organizer, and conference organizer... Read More →
avatar for Nanci Lancaster

Nanci Lancaster

Senior Open Source Community Manager, VMware
Nanci Lancaster works at VMware as the Community Manager for the Carvel (ytt, kbld, imgpkg, kapp, kapp-controller, vendir, and secretgen-controller) and Tanzu Community Edition Open Source Projects, a role she only recently attained in January 2021. Before taking on the role of Community... Read More →

Thursday May 19, 2022 14:30 - 15:05 CEST
Pavilion 3, Room E | Level 2 | Central Forum Feria Valencia