In-person + Virtual
16 -20 May
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Thursday, May 19 • 17:25 - 18:00
How a Couple of Characters (and GitOps) Brought Down Our Site - Guy Templeton & Stuart Davidson, Skyscanner

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Skyscanner have been enthusiastic adopters of Cloud-Native technologies and practices, adopting Kubernetes, Helm and ArgoCD as well as a wide range of other open-source technologies. However, adopting these technologies and practices in an existing environment doesn’t come without challenges. In this talk, Stuart and Guy will walk you through the longer-term cultural and technical challenges and benefits brought by adopting a GitOps model, as well as digging deeper into a global outage of Skyscanner’s website and mobile apps and how these approaches both exacerbated the problem but also sped up the time to resolution. They’ll then take the opportunity to explain some of the learnings from the incident with the hope that the insight they gained from this catastrophic situation will help you and your organisation not make the same mistakes.

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avatar for Guy Templeton

Guy Templeton

Principal Software Engineer, Skyscanner
Guy is a principal software engineer at Skyscanner, working in the production platform tribe where he’s focused on providing the best possible platform for Skyscanner’s travellers and engineers. Within Skyscanner he’s the SME on scaling Kubernetes and containerised workloads... Read More →
avatar for Stuart Davidson

Stuart Davidson

Director of Engineering, Skyscanner
I'm the Tribe Lead of Production Platform within Skyscanner where we provide a modern and scalable platform for Skyscanner to run across the globe - kinda what it says on the tin actually. Plenty of exciting challenges at serious scale - how do you operate a site for 100m unique users... Read More →

Thursday May 19, 2022 17:25 - 18:00 CEST
Pavilion 4, Room B | Level 2 | Central Forum