Skyscanner have been enthusiastic adopters of Cloud-Native technologies and practices, adopting Kubernetes, Helm and ArgoCD as well as a wide range of other open-source technologies. However, adopting these technologies and practices in an existing environment doesn’t come without challenges. In this talk, Stuart and Guy will walk you through the longer-term cultural and technical challenges and benefits brought by adopting a GitOps model, as well as digging deeper into a global outage of Skyscanner’s website and mobile apps and how these approaches both exacerbated the problem but also sped up the time to resolution. They’ll then take the opportunity to explain some of the learnings from the incident with the hope that the insight they gained from this catastrophic situation will help you and your organisation not make the same mistakes.
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